Terms And Conditions For The Sale And Delivery Of Goods 

Definitions-Buyer The person who buys or agrees to buy the goods from the seller

Conditions The terms and conditions of sale as set out in this statement and any special terms and conditions agreed in writing by the seller.

Goods The articles that the buyer agrees to buy from the seller.

Price The price for the goods, excluding any carriage, packaging, and insurance costs.

Seller: Aesthetics-Shop LLC

Conditions
These conditions shall form the basis of the contract between the seller and the buyer in relation to the sale of goods. To the exclusion of all other terms and conditions including the buyer’s standard conditions of purchase or any other conditions which the buyer may purport and apply under any purchase order or confirmation of order or any other document.

All orders for goods shall be deemed to be an offer by the Buyer to purchase goods from the Seller pursuant to these conditions.

Acceptance of delivery of the goods shall be deemed to be conclusive evidence of the buyer’s acceptance of these conditions.

These conditions represent the whole of the agreement between the seller and the buyer. They supersede any other conditions previously issued.

Price
The price shall be the fixed price quoted on the seller’s confirmation of the web shop. The price is the exclusive delivery cost. The Delivery cost is quoted separately.

Payment
The buyer shall pay all invoices in full and not exercise any rights of set-off or counter claim against invoices submitted by the seller.

Goods
The quantity and description of the goods shall be as set out in the seller’s confirmation of order.

The quantity and description together with photographic images as displayed on the web shop are indicative. This is used to provide as much detail as possible but may, from time to time, contain variances.

Medical Advice

We strongly recommend that the given products are used solely by licensed professionals who are trained and experienced with these products. We don’t have information about the medical histories and health conditions of our customers that’s why we don’t offer any instructions to manage or on usage of our products, medical aesthetics, and devices. We also recommend to kindly consult a medical professional for any doubts or concerns about the usage of these products. Kindly be aware, for any damages or any reaction due to the improper usage of these products, Aesthetics-shop cannot hold responsibility.

Warranties
The seller warrants that the goods will at the time of delivery correspond to the description given by the seller in the confirmation of the order.

Delivery Of Goods
Delivery of the goods shall be made to the buyer’s address indicated in his/her account and as agreed in advance of any delivery agreement. The buyer shall make all arrangements necessary to take delivery of the goods on the day notified by the seller for delivery.

The tracking number will be sent to the buyer separately via e-mail. The buyer shall track his/her parcel and be at home at the time of delivery to sign and accept the goods.

All the goods pass through customs inspections, and it is a completely normal case.

In reference to Cross Border VAT e-commerce modernization

We would like to inform you that products purchased online from overseas platforms are subject to import tax. Therefore, your purchases from Aesthetics-Shop may fall in the category, and depending on your country you might have to pay taxes. Please be aware that your order amount with us does not include taxes.

Toxins and Saxenda pens are packed with ice packs. In case the ice packs are melted during the shipment, the temperature remains below 8°C, as the package is well insulated and no air can get inside it.
This temperature is acceptable for up to 4 weeks.
However, during the summer season despite proper packaging, products may arrive in relatively warm or even hot conditions. Based on our experience and test results, there is a possibility of the product losing its efficiency by up to 10%. We do not accept return or refund requests caused by temperature. Please proceed with the purchase at your discretion.

If, for any reason, we need to put your order ON HOLD (meaning it will not be shipped until we receive your response), we require you to provide a response within 24 hours. If we don't receive a response within that time frame, we will proceed with shipping your order in its original state.

Additionally, there may be instances where we contact you via email regarding an OUT OF STOCK issue. This occurs when you place an order on our website and an OUT OF STOCK issue arises within 24 hours. If we don't receive a response from you within 24 hours, we will proceed with shipping the remaining products, excluding the out of stock items. We will also provide a store credit refund for the value of the items that couldn't be shipped due to lack of inventory.

If you would like to make a claim for missing items, a video of your unpacking process is needed.

If you have not received your parcel, we recommend this instruction as follows.

Please track the parcel with the tracking number you received.

If the logistics website says your parcel is at the pickup location, you should contact your local carrier directly. If the parcel is awaiting the customer at the pickup location but the recipient has not picked it up and the parcel was returned, we do not compensate it in any way.

We will automatically send a tracking information email to the email address registered on our website when your package leaves the warehouse. After that, you will need to personally track the shipment and check the delivery status. If you do not receive the tracking information email, please contact us within 3 days. All claims related to delivery must be submitted within 30 days after the package has been shipped.
If there is an issue with your package, we will either be contacted by the shipping company first or, if you contact us first, we will send an email to the email address registered on our website within 24 hours. If we do not receive a response from you within 72 hours, we will request a return the package to us, and we will refund the remaining amount, excluding all shipping fees, in the form of store credit. In case of discard, you will not get any refund. 

If you cannot track your parcel for reasonable reasons at least after three days after the shipping date, contact us at Contact@aesthetics-shop.com

Once we receive an email, we will ask the logistics to investigate your parcel.

IMPORTANT! Investigation can take up to two weeks. We can take no action before 14 days for your case.

Acceptance Of The Goods
The buyer shall be deemed to have accepted the goods 24 hours after delivery to the buyer.

The buyer shall carry out a thorough inspection of the goods as soon as practically possible of delivery and shall give verbal or emailed notification to the seller on the day of delivery of the goods of any defects which a reasonable examination would have revealed.

Where the buyer has accepted or has been deemed to have accepted the goods the buyer shall not be entitled to reject goods which are not in accordance with this statement.

Title And Risk
The buyer shall take all the risks by ordering from the website.

Risk shall pass on delivery of the goods to the buyer’s address.

Until title passes the buyer shall hold the goods as bailee for the seller and shall store or mark them so they can at all times be identified as the property of the seller.

The seller may maintain an action for the price of any goods notwithstanding that title in them has not passed to the buyer.

Changes To Terms Of Service
You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Reviews
The review section is intended to make us have a better service. If you have any inconvenience with our service, please kindly leave your feedback. However, the reviews that contain other vendors' names or products that are not included in our list, will be automatically deleted from this section.

IMPORTANT. After you write a review, your first name will be appeared on our reviews section, for privacy concerns we will not display your full name.
Please, kindly understand.

Terms And Conditions During A Sale
We cannot accommodate requests to ship orders at a later date than the initial purchase date during a sale. This would cause an inventory error.

Any special request for shipping is not acceptable. If you find it difficult to receive the package on time, you will have to contact the delivery company directly to resolve the issue. We do not offer refunds or re-delivery if you are unable to receive the goods due to personal reasons.

During the sale period, you need to place the order directly by yourself on our website. Due to large amount of orders, we are not able to help you to generate any invoice. 

We will not be able to cancel your order once it has been paid and confirmed.

It is not possible to add or remove products from your original order. This is to prevent any possible mistakes.

If the saline you purchased is missing from your package, we will refund the corresponding amount of $2 as store credit. However, we do not provide any form of compensation for the free saline given to you.

Combining two orders is not available in order to prevent possible mistakes. If second order is placed. We CANNOT waive shipping fees. Please make sure to add all products to your cart and submit as one order.

Due to the large number of orders during the sale, shipping delays may occur.

Make sure to place your order during the sale! If you submit your order before or after the sale period, we won't be able to give you the additional discount.

The tracking information for your package may become available within 24 hours after you receive the tracking number by email.

Before placing your order, please make sure you have applied a all discount codes. Emails associated with "have not received a discount" or "didn't apply a discount code" will be IGNORED..

Please make sure to input the correct address as we cannot update the shipping address.

Make sure you have someone 18years of age is available when package is being delivered as signature required.

Customer requests made on a memo cannot be accommodated during the sale. (For instance: adding more ice, removing free samples or masks, “ship via FedEx or UPS”, “Leave at the porch” etc.


During the sale some products might be out of stock, we can offer store credit in the same amount, a replacement, or a refund.

If a refund is requested after the end of the sale, we will refund the amount that you paid during the sale period.

Contact Information
Questions about the Terms of Service should be sent to us at Contact@Aesthetics-Shop.com